Terms, privacy
and trust.

Privacy Policy

Information we collect and why.

Information You Provide

We may collect information you voluntarily submit, including:

• Name, email address, telephone number and preferred contact method
• Inquiry details, travel preferences, real estate interests, timelines and budgets
• Appointment, membership, payment or transaction information
• Information submitted through forms, comments, surveys, applications or registrations
• Communications sent through email, SMS, WhatsApp or other channels

Information Collected Automatically

When you use this website, we and our service providers may collect technical information such as your IP address, browser type, device information, pages viewed, referring source, approximate location, interaction data and cookie identifiers.

How We Use Information

• Respond to inquiries and schedule appointments
• Provide real estate, travel, concierge, editorial or membership services
• Process payments and maintain transaction records
• Send requested updates, reminders and service communications
• Send marketing communications when you have consented or where otherwise permitted
• Improve the website, services and customer experience
• Protect against fraud, misuse, security threats and unlawful activity
• Comply with legal, regulatory, contractual and professional obligations

How We Share Information

We may share information with service providers that support website hosting, analytics, forms, CRM, payment processing, appointment scheduling, communications, travel planning, real estate services and other business operations.

We may also share information when necessary to provide a requested service, comply with law, protect rights or safety, complete a business transfer, or with your direction or consent. We do not sell personal information for money.

Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described on this page, including service delivery, recordkeeping, legal compliance, dispute resolution and security. We use reasonable administrative, technical and organizational safeguards, but no online transmission or storage system is completely secure.

Communications

Email, SMS and WhatsApp.

When you provide contact information, you may receive messages related to inquiries, appointments, transactions, travel planning, memberships, reminders or requested services.

Marketing Messages

Marketing communications are sent only as permitted by law and according to the consent provided. Consent to receive marketing communications is not a condition of purchasing goods or services.

SMS Terms

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out of SMS messages
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

You may withdraw consent to marketing messages at any time through the instructions provided in the message or by contacting us. Service or transactional communications may still be sent when necessary to complete a request or transaction.

Cookies & Technology

How the website remembers and responds.

The website and its service providers may use cookies, pixels, embedded media, analytics and similar technologies to operate the site, remember preferences, understand traffic, improve performance and measure communications or campaigns.

Embedded content, including videos, maps, forms, booking tools and social media features, may collect data and use cookies according to the privacy practices of the third party providing that content.

Browser settings may allow you to block or delete cookies. Doing so may affect the availability or performance of certain website features.

Website & Services

Terms governing use of this site.

You may use this website only for lawful purposes. You may not interfere with its operation, attempt unauthorized access, introduce malicious code, misuse forms, impersonate another person, scrape content without permission, or use the website in a way that infringes the rights of others.

Editorial Content

Editorial content is provided for general information, inspiration and education. It is not legal, financial, tax, medical, investment or other professional advice and should not be relied upon as a substitute for advice from a qualified professional.

Real Estate Services

Real estate information is not an offer, guarantee or representation that any property, price, incentive, availability, financing option or transaction outcome will remain available. Property information should be independently verified. Real estate services are brokered by Century 21 Tenace Realty where applicable.

Travel and Concierge Services

Travel, hotel, villa, transportation, dining, activity and concierge services may be provided by independent third parties. Availability, pricing, policies, amenities, upgrades and benefits are controlled by those providers and may change without notice. Travel benefits are not guaranteed and may be subject to eligibility, availability and supplier terms.

Exhale & Flourish Experiences

Hosted journeys, retreats, events and experiences may be subject to separate booking terms, participation requirements, cancellation policies, waivers and supplier conditions provided before purchase or attendance.

Destination+

Membership access and privileges.

Destination+ is a recurring destination living membership. Membership may include access to travel planning, concierge support, destination living guidance, experiences, preferred pricing and selected partner privileges.

Benefits, partners, availability and access may change as the membership evolves. Upgrades, credits, amenities, VIP access and other partner privileges are subject to availability and are not guaranteed.

Unless otherwise stated at checkout, monthly and annual memberships renew automatically until canceled. Cancellation stops future renewal and does not ordinarily create a refund for a period already paid, except where required by law or expressly stated in a separate offer.

Payments & Cancellations

Purchases, renewals and refunds.

Prices, payment schedules, deposits, cancellation deadlines and refund eligibility may vary by service. The terms displayed at checkout, in a proposal, booking confirmation, invoice, agreement or supplier policy form part of these terms and control for that purchase.

You authorize the applicable payment processor to charge the payment method provided. You are responsible for accurate billing information, applicable taxes and any fees disclosed before purchase.

Travel suppliers, hotels, real estate vendors and experience partners may impose separate cancellation or change fees. We are not responsible for fees imposed by third parties.

Content & Intellectual Property

The stories, images and worlds created here.

Unless otherwise credited, website content, copy, design, graphics, photography, videos, brand names, editorial concepts and other materials are owned by or licensed to Noelle Flores and may not be copied, republished, sold, modified, distributed or used commercially without written permission.

Courtesy listings, supplier images, embedded videos and other third party materials remain the property of their respective owners and are used subject to applicable permissions, licenses, platform terms or fair use principles.

User Submissions

When you submit a testimonial, review, image, comment or other content for publication, you represent that you have the right to submit it and grant us permission to use it for the purpose described at the time of submission, subject to applicable law.

Disclaimers & Liability

Important limitations.

The website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, no warranties are made regarding uninterrupted access, accuracy, completeness, availability, suitability or results.

To the fullest extent permitted by law, Noelle Flores and affiliated brands, personnel and service providers will not be liable for indirect, incidental, special, consequential or punitive damages arising from website use, third party services, travel disruptions, supplier actions, property decisions, membership benefits or reliance on website content.

Nothing on this page limits rights or remedies that cannot legally be waived.

Third Party Links

Links to other websites are provided for convenience. We do not control and are not responsible for third party websites, products, services, privacy practices or content.

Your Rights

Access, correction and choice.

Depending on where you live and the nature of our relationship, you may have rights to request access to, correction of, deletion of, or information about certain personal data. You may also have the right to opt out of certain processing or marketing communications.

Requests may be subject to identity verification, legal exceptions, record retention obligations and other limitations. We will respond as required by applicable law.

Children

This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

Changes to This Page

These terms and privacy practices may be updated periodically. The effective date at the top of this page will be revised when material updates are published.